Services Offered by Frontier Airlines at ATL Terminal in Hartsfield-Jackson Atlanta International Airport

Frontier Airlines offers a range of services at ATL Terminal in Hartsfield-Jackson Atlanta International Airport (ATL) to enhance the travel experience for its passengers. Here’s an overview of the key services available:

Check-In Services

1. Online Check-In: Passengers can check-in online from 24 hours up to 60 minutes before departure. This option allows travelers to skip the check-in lines at the airport if they have no checked baggage.

2. Self-Service Kiosks: For quick and convenient check-in, self-service kiosks are available in ATL Terminal. These kiosks can be used to print boarding passes and baggage tags.

3. Check-In Counters: Frontier Airlines has staffed check-in counters where passengers can check in, drop off checked baggage, and receive assistance with travel inquiries.

Baggage Services

1. Baggage Check-In: Dedicated counters are available for passengers to check in their luggage. It’s important to adhere to Frontier’s baggage policies regarding size, weight, and fees.

2. Baggage Claim: Upon arrival, passengers can retrieve their checked baggage from the designated baggage claim area in ATL Terminal.

Customer Service

1. Assistance Desks: Frontier Airlines provides customer service desks to assist with flight inquiries, ticketing, rebooking, and other travel-related concerns.

2. Special Assistance: Services for passengers with disabilities or those requiring extra assistance, such as wheelchair service and help with boarding, are available upon request.

Security and Boarding

1. Security Checkpoint: It’s essential to have boarding passes and ID ready and comply with TSA regulations for a smooth process.

2. TSA PreCheck: Passengers enrolled in TSA PreCheck can use designated lanes for expedited security screening.

3. Gate Information: Continuous updates on gate assignments are provided through airport information screens. Passengers should regularly check these screens for any changes.

4. Group Boarding: Frontier Airlines boards passengers in groups. The group number is indicated on the boarding pass, and announcements are made to guide the boarding process.

In-Terminal Amenities

1. Wi-Fi Access: Free Wi-Fi is available throughout the terminal, allowing passengers to stay connected while waiting for their flight.

2. Dining Options: Terminal N offers a variety of dining choices, ranging from quick snacks to full meals. Passengers can enjoy food and beverages before boarding.

3. Shopping: Numerous retail shops are available in the terminal, providing last-minute travel essentials, souvenirs, books, and magazines.

Flight Information

1. Flight Status Updates: Passengers can check the status of their flight on airport information screens or via the Frontier Airlines app. Real-time updates ensure travelers are informed of any delays or gate changes.

2. Notifications: The Frontier Airlines app allows passengers to sign up for notifications, providing real-time updates on flight status and gate information.

Additional Tips

1. Baggage Policies: Familiarize yourself with Frontier’s baggage policies to avoid unexpected fees and ensure your luggage meets size and weight requirements.

2. Customer Support: For any issues or inquiries, Frontier Airlines’ customer service can be reached at the airport counters or through their phone and online support channels.

By utilizing these services, passengers can ensure a more efficient and enjoyable travel experience when flying with Frontier Airlines from Hartsfield-Jackson Atlanta International Airport.